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VaultHunters-FAQ-entries/vh-tech-faq/Connection Issues Troubleshooting.md
2023-07-26 19:11:13 +02:00

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Connection Issues Troubleshooting

Please check the following list before asking for help in <#953244641518551080>:

Connection issues checklist:

Are you getting error messages about missing mods or wrong versions?

  • Make sure youre running the same version of the pack as the server.
  • Make sure you installed the server using the server pack files, see <#1059529187079237722>.

Do the server logs register your connection attempt?

YES

  • does it show any errors in between the connection attempt and the disconnect?
  • does the client log show any errors?

NO

  • Is the server application/port whitelisted in your machines firewall?
  • If server is running from a home network:
  • Is the port forwarded from the router?
  • To the correct local address?
  • Are you using the correct address to connect?
  • Is it sitting behind Carrier Grade NAT?

If the client crashes while trying to connect please provide logs

  • File named (exactly) latest.log in 'logs' folder
  • File named crash-xxxxxx.txt in 'crash-reports' folder (folder may not exist).

If you are getting timeouts, have you tried adding the “connectivity” mod on

the server side? https://legacy.curseforge.com/minecraft/mc-mods/connectivity